Operations and implementation for regulated retail
Operations your team understands.
When the shelf, the POS, and the state system disagree, I find where the record broke and put a routine in place so it stays fixed. POS switches, METRC and BioTrack, inventory, online menus, support, and AI for the repeat work in a small business.
Track record
- Licensed store rollouts, across twelve states
- 50
- Stores launched since December 2025, for 11 clients in four states
- 21
- Of those, moved off BioTrack, IndicaOnline, Treez, or BLAZE, data migrated and checked
- 13
- Launches in progress at any one time
- 5–10
- Locations in one ecommerce and POS rollout, 2022 to 2024
- 29
- Years in retail and cannabis operations: sales floor, vault, inventory, support, launches
- 10+
Services
- 01
POS switches and new-store launches
Taxes, menus, hardware, payments, permissions, staff training, and open-to-close coverage on launch day.
- 02
METRC and BioTrack
Counts, transfers, manifests, and package status that match the shelf, traced to where the mismatch started, written up for the next inspection.
- 03
Inventory and online menus
Shelf, back office, and online menu showing the same stock, with reorder routines the team can keep up.
- 04
Support with an owner
Tickets, alerts, and a clear answer to who handles what, so every problem has someone responsible for it.
- 05
AI for small businesses
Sorting requests, answering repeat questions from your own procedures, matching records across systems, on your own computer when data can’t leave. A person approves every change.
About
I’m Alvaro Carvajal. I have worked inside retail and cannabis operations for ten years: on the sales floor, in the vault, at the inventory desk, in product support, and now launching stores on a new POS as an implementation manager. I write down what I learn, and I am glad to look at a problem before you decide anything.