Operations your
team understands.
Track-and-trace, POS, inventory, payments, ecommerce, support handoffs. All back in sync before launch day or the next audit.
Repair work for licensed & regulated teams
POS migration readiness
Taxes, menus, hardware, payments, permissions, training. All checked before the cutover bites.
Track-and-trace reconciliation
Tags, transfers, counts, manifests, package status. Traced back to where they actually broke.
Support & automation setup
Recurring questions, alerts, tickets, and handoffs, routed where they belong.
Pick the failure that hurts most: launch risk, compliance mismatch, inventory drift, or that one support loop you keep losing sleep over. See the consulting page.
An operator's take on
systems, support, and training
A decade in IT, inventory, and retail ops. Rolling out point-of-sale and payment systems, untangling warehouse workflows, and building support structures that hold up under real shift pressure.
I earn my keep when the tools are configured but nobody trusts the output. Counts drift. Staff keep asking the same question. Reports disagree. The launch plan has too many open ends.
Notes from the reconciliation desk
Practical writing on METRC, Florida BioTrack, ecommerce operations, and the messy reality of keeping regulated inventory in sync. New notes as the work turns them up.
Before You Fix a METRC Discrepancy, Find the Source of Truth
A gap between METRC, your POS, and the shelf isn't a cue to start editing. It's a cue to decide which number is real.
read →Name the METRC Discrepancy Before You Fix It
Most discrepancies fall into a handful of repeating classes. The class tells you the fix, and which fixes make it worse.
read →The METRC Reconciliation Workbook
Before anything gets corrected, the data has to be normalized and compared. A spreadsheet is still the fastest place to do it.
read →Most METRC Discrepancies Are Not Inventory Problems
Expired keys, mapping errors, and sync timing all look like missing inventory. Diagnose the integration layer before you touch a count.
read →A Daily METRC Reconciliation Routine
The four stages of a reconciliation that holds. Most teams skip the fourth, the one that keeps the fix from drifting back.
read →Who Actually Fixes a METRC Discrepancy
Most of a discrepancy's cost is the time spent routing it to the wrong desk. A map of who actually fixes each kind.
read →Cannabis Ecommerce Menu Accuracy FAQ
POS sync monitoring, sellable inventory reconciliation, package matching, exception queues, and root-cause review.
read →Cannabis Ecommerce KPI Dashboard FAQ
Operational KPIs, marketplace economics, retention metrics, data joins, and reporting cadence for cannabis ecommerce.
read →Cannabis Product Naming and Catalog Data FAQ
Catalog fields, unit normalization, search indexing, filters, and POS-to-menu reconciliation for product records.
read →Owned Ecommerce vs Marketplace Dependency FAQ
Measure owned-site revenue share, marketplace margin, SEO assets, and channel risk without blended online revenue.
read →Cannabis Checkout and Payment Disclosure FAQ
Fulfillment-specific tender rules, cart messaging, payment filters, abandonment metrics, and policy controls.
read →Cannabis CRM Segmentation and Lifecycle FAQ
Behavioral segments, lifecycle flows, purchase-history triggers, consent fields, retention metrics, and channel controls.
read →Cannabis Ecommerce Substitution Policy FAQ
Customer preferences, equivalency matrix, purchase-limit checks, substitution logging, and picking SOPs.
read →Why Florida BioTrack Reconciliation Is a Four-Way Problem
Inventory lives in four places at once: STS, the state layer, the MMUR, and the vault. Reconciliation has to span all four.
read →The Regulatory Baseline Behind Every Florida BioTrack SOP
381.986, OMMU, the MMUR, and the emergency rules that govern Florida seed-to-sale, and why your SOP needs a rule-version log.
read →The Florida MMTC Inventory Lifecycle, Seed to Dispensation
Every state-visible object from seed to dispensation, the reporting clock on each, and why product setup is compliance setup.
read →Reconciling MMUR Routes and Allotments
A dispensation is also a patient-allotment event. Reconcile route, THC milligrams, and rolling supply, not just quantity.
read →A Florida BioTrack Discrepancy Library and Safe Corrections
Four families of discrepancy, the symptom that signals each, and a decision order for correcting them without making things worse.
read →Building a Florida BioTrack Reconciliation Workbook
One master join key plus three secondary tests. The tabs and checks that catch Florida's riskiest failures.
read →In Florida, the POS Integration Is the Compliance Layer
Florida's traceability is API-only, with no operator-facing state UI. That makes the POS integration the compliance layer.
read →Audit-Ready BioTrack SOPs for a Florida MMTC
Inspections are at least biennial, announced or not. The SOP set, the evidence to retain, and why you never fix only the symptom.
read →The Phone I Didn't Sell (and Why That Mattered)
A first job in phone sales, a customer I turned away, and why the sale you don't make can matter more.
read →Curiosity Counts: Finding Opportunity on the Production Floor
Even the smallest teams thrive when people meet problems with curiosity and persistence. Lessons from the production floor.
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