Regulated retail technology + operations consulting

Operations your team understands.

POS, inventory, payments, ecommerce, and compliance, back in sync before launch day or the next audit.

50

Licensed store rollouts

Across 11 states.

10+

Years IT + ops

Retail floors, vaults, and warehouses.

5–10

Concurrent launches

21 stores for 11 clients across four states.

Services

From planning to post-launch, I keep retail moving.

View all services

Launch readiness

Taxes, menus, hardware, payments, permissions, training. All checked before the cutover bites.


  • POS and payments setup
  • Permissions and staff training
  • Go-live and day-two coverage

Track-and-trace reconciliation

Tags, transfers, counts, manifests, package status. Traced back to where they actually broke.


  • METRC and BioTrack integrations
  • Inventory and sales reconciliation
  • Audit-ready SOPs and evidence

Support and automation

Recurring questions, alerts, tickets, and handoffs, routed where they belong.


  • Ticketing and escalation paths
  • Alerts and automation workflows
  • Documentation the team can maintain

Featured case study

Ecommerce and POS across 29 licensed locations

New ecommerce and point-of-sale systems rolled out across a multi-market retail footprint, through market transitions and M&A integrations.

Product Support Specialist · 2022–2024

  • 29 licensed locationsOne rollout, multiple markets
  • POS + ecommerceImplemented together, not in sequence
  • Compliance, ERP, and POSIntegrated, with SOPs updated to match

Approach

A clear path from today to launch day.

How an engagement runs
  1. Triage

    Name the report, launch risk, or reconciliation issue that hurts first.

  2. Map

    Connect the systems, owners, controls, and handoffs.

  3. Implement

    Adjust routines, permissions, SOPs, alerts, and training.

  4. Stabilize

    Track defects and leave clear escalation paths behind.

Ready to get started?

Let’s make your next launch a calm one.