Compare the Count, POS, and METRC Records Before Correcting

A physical count, Metrc package history, and the POS transaction record answer different questions. The count shows what is on hand now; the two systems show the events each recorded. A reconciliation should identify the event that caused the difference, not make one number match another without evidence.

Compare the three records

• Physical stock: count the identified package and record its location, unit, and count time.
• Metrc: inspect package status and the history of sales, transfers, and adjustments.
• POS: compare completed receipts and line items against the same package and time period.

Use the package identifier to follow one package through the records. Keep the product or SKU mapping separate: it identifies a catalog item, not necessarily the specific inventory package.

Find the first divergent event

Start with the last point where all available records agree, then review the next receipt, transfer, return, adjustment, or processing event. Check whether the event was recorded once, with the expected package and quantity. If the records were exported at different times, refresh them before deciding that an event is missing.

Choose the record to correct

If the physical count matches Metrc but not the POS, investigate the POS transaction or mapping. If the POS and count match but Metrc differs, identify the state-tracked event and use its correction workflow. If the count differs from both systems, recount and investigate before changing either ledger. Keep the original values and correction evidence with the exception.

Sources:

• Metrc Oregon Wiki: Sales — receipt and package-history actions.
• Metrc Oregon Wiki: Correcting Errors — package adjustment reasons.
• Metrc Oregon Wiki: Frequently Asked Questions — POS data and reconciliation checks.