Track-and-trace reconciliation
Tags, transfers, manifests, counts, package status. Traced back to the routine that broke them.
- Discrepancy triage and classes
- METRC and BioTrack integrations
- Audit-ready SOPs and evidence
Consulting services
Fix the systems your team has to trust every day.
Find the failure. Set the controls. Train the team. Stabilize the work.
From problem to progress
Turn operational drift into routines that hold.
Where it breaks
- Track-and-trace says one thing, the floor says another
- Cutovers die in the details
- Menu availability drifts from the vault
- Recurring questions live in chat threads
- Exceptions nobody owns
What a cleanup leaves behind
- Counts that match the floor
- Launch work that lives somewhere real
- Exceptions with owners and next actions
- Go-live tracked by system and risk
- Escalation paths the team can maintain
Services
Focused help for high-risk handoffs.
POS migration readiness
Taxes, menus, discounts, hardware, payments, permissions, reports, training. Sorted before cutover.
- Data mapping and migration
- Market-specific tax settings
- Go-live and day-two coverage
Inventory and fulfillment controls
Vault counts, purchasing intake, ecommerce availability, pick-pack checks, and an owner for every exception.
- Cycle counts and root cause
- Menu and availability sync
- Fulfillment checks and SOPs
Support and automation
Recurring questions, alerts, tickets, reports, handoffs. Routed through tools the team can maintain.
- Ticketing and escalation paths
- Alerts and workflow automation
- Team training and documentation
Ways to work together
Right-sized for where you are.
Rollout review
Twenty minutes on the problem that is eating your week.
- Find where it is actually breaking
- Name a useful first move
- See whether deeper work is worth it
Scoped project
Defined work against one launch, cleanup, or control gap.
- Scope set from your intake
- Hands-on configuration, SOPs, training
- Defects tracked until stable
Ongoing retainer
Support that keeps operations steady after launch.
- Post-launch stabilization
- Recurring reconciliation and reviews
- Remote, on-site when scoped
Track record
50
Licensed store rollouts
Across 11 states
5–10
Concurrent launches
29
Locations in one rollout
10+
Years IT + ops
How I work
A short path to stability.
Triage
Name the report, launch risk, or reconciliation issue that hurts first.
Map
Connect the systems, owners, controls, and handoffs.
Implement
Adjust routines, permissions, SOPs, alerts, and training.
Stabilize
Track defects and leave clear escalation paths behind.
Fit questions
Quick answers.
Do you work nationally?
Yes. Most planning and cleanup happens remote. On-site gets scoped when launch, training, hardware, or inventory routines need someone physically walking the floor.
Can you help if we already chose a POS?
Yes. I can help with migration planning, launch readiness, training, or post-launch repair.
How sensitive is the information you need?
For intake, share the systems, market, deadline, and what’s failing. Hold credentials and exports until scope is clear.
When is this not a fit?
Not a fit for legal advice, generic marketing, or one-click software shopping.
Start here
Send the issue, market, and timeline.
Tell me what’s involved, what’s failing, and when it matters. I’ll come back with a practical next step.
- Reply in 24–48 hoursWith a practical next step
- No credentials or exportsSystems, market, deadline, and what’s failing is plenty
- Prefer to talk it through?Schedule a quick conversation
Received
Issue received. I'll review it next.
Expect a reply in 24–48 hours with a practical next step. Until then, feel free to review related work.