Receive a Dutchie POS Purchase Order

In Dutchie POS, receiving a purchase order and completing it are separate actions. Record what arrived, check the resulting inventory and totals, then close the order. Dutchie’s receiving guide notes that an expiration date is required for new inventory and repeated clicks on Receive can create a duplicate manifest.

Before receiving

Match the delivery to the purchase order and receiving documents before entering quantities. This is a local receiving control; Dutchie’s documented workflow starts at Products > Inventory > Receive. Select the submitted purchase order and enter only the items that arrived. If a multi-product order is short, Dutchie says the items that did arrive can still be received.

Enter the required fields, including an expiration date for new inventory. Keep the order open until the received items and totals have been checked in Backoffice.

Record the delivery

Click Receive once, then wait for the action to finish. Dutchie notes that it can take several seconds; clicking again may create a duplicate manifest. When the success dialog appears, labels can be printed then or later from the inventory table.

After receiving, open Products > Purchase orders, select the order, and verify the items and totals. Only then use Actions > Complete order and confirm. That sequence keeps the receiving record available for review before the purchase order is closed.

Check the manifest

If a third-party manifest is missing from Receive Inventory, Dutchie lists several possible causes: it may not have been accepted in the state system, the integration may be delayed, or vendor and location identifiers may not match. Its guide gives BioTrack examples, including a retailer MJ State ID that does not match the location license and the Enable Deliveries setting. Those are system-specific examples, not universal steps for every state or integration.

Start by checking the state traceability record and POS integration status. If the manifest is still absent, verify the relevant credentials, license identifiers, and location settings with the administrator or integration support before receiving the same delivery another way.

Sources:

• Receive inventory from a purchase order using Dutchie POS — Dutchie Help Center.

The linked vendor page was checked on Oct 10, 2026. Menu labels and state transfer rules can differ by configuration and jurisdiction.